Terms of Service

Effective Date: 16-Sep-2026 Last Updated: 16-Sep-2026

These Terms of Service (“Terms”) govern your access to and use of the Hextra platform, including our Income Coach Agent, Digital Identity (DI) tools, and any related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

1. Description of Service

Hextra provides an AI-driven Income Coach Agent designed to assist individuals in transitioning into micro-entrepreneurship. The Service facilitates a structured “User Journey,” including data collection for a User Context File, income idea generation, niche refinement, and the delivery of business action plans and marketing tools.

2. Eligibility and Account Registration

• Purpose: The Service is intended for individuals seeking to build micro-businesses and diversified income streams.
• Account Accuracy: You agree to provide accurate, current, and complete information during the proprietary intake process. The quality of the coaching and action plans depends on the accuracy of the data in your User Context File.
• Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. The Hextra User Journey & Outcomes

• Guidance, Not Guarantee: Hextra provides tools, suggestions, and action plans based on your background, assets, and skills. While we aim to help you become a successful micro-entrepreneur, we do not guarantee specific financial results, income levels, or business success.
• Professional Responsibility: The “Action Plan” provided by Hextra includes suggestions for pricing, marketing, and legal considerations. You acknowledge that these are recommendations and that you are responsible for ensuring your business activities comply with local laws and regulations.

4. Digital Identity (DI) and User Content

• DI Tool: Our Digital Identity tool allows you to create a public-facing digital footprint to market your services. By using this tool, you grant Hextra the right to use your provided data to generate these marketing materials.
• Public Exposure: You understand that information designated for your Digital Identity will be viewable by potential clients and the general public. You are solely responsible for the content you choose to publish.
• Ownership: You retain ownership of the personal experience and assets you bring to the platform, but Hextra retains all rights to the proprietary algorithms, AI models, and software used to generate coaching outputs.

5. Proper Use of the Service

You agree not to use the Service to:

• Generate or promote illegal services or activities.
• Provide false or misleading professional information in your Digital Identity.
• Attempt to reverse-engineer the Hextra Income Coach Agent or proprietary intake process.
• Interfere with the security or integrity of the platform.

6. Cookies, Browser Storage and Analytics

The Service uses strictly necessary cookies (hx_access, hx_session, and hx_csrf) to sign you in, maintain your session, and protect against cross-site request forgery. The Service may also store preferences, such as your language, in your browser. These functions are separate from optional analytics and session replay.

We use PostHog for product analytics and, for selected authenticated users associated with a Partner, session replay. PostHog uses browser local storage to retain analytics identifiers. Our Privacy Policy explains the information involved and its use.

Accepting these Terms or signing in does not give separate consent to optional analytics or session replay. Where applicable law requires consent, we must obtain it before using these technologies. You can contact support@hextra.ai about your privacy rights or withdrawal of consent.

You can remove browser cookies and stored data through your browser settings. Removing authentication cookies ends your session. Clearing stored data does not itself record a continuing preference against analytics or replay.

7. Intellectual Property

The Hextra name, logo, the Income Coach Agent, and all proprietary software and coaching methodologies are the intellectual property of Hextra. Users are granted a limited, non-exclusive, non-transferable license to use the Service and the resulting Action Plans for their own personal business development.

8. Limitation of Liability

To the maximum extent permitted by law, Hextra shall not be liable for any indirect, incidental, or consequential damages resulting from:

• Your use or inability to use the Service.
• The performance of any micro-business or service you launch based on Hextra’s suggestions.
• Any interactions between you and third-party clients found through the Digital Identity tool.
• No Professional Advice: Hextra is an AI-driven coaching tool and does not provide certified legal, financial, or tax advice.

9. Third-Party Partners

If you are using Hextra through a workforce center or a corporate transition program (our “Partners”), you acknowledge that Hextra may share high-level progress data with that Partner to facilitate your transition program, as outlined in our Privacy Policy.

10. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the platform’s integrity.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Israel, without regard to its conflict of law provisions.

12. Changes to Terms

Hextra reserves the right to modify these Terms at any time. We will notify users of any significant changes by posting the updated Terms on our website. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

13. Contact Information

For questions regarding these Terms, please contact:

• Hextra Legal Team Email: support@hextra.ai
• Website: https://hextra.ai